Transforming Customer Experiences in ANZ
TechConnect, an award-winning Gold Coast technology provider, is proud to partner with Qmatic, the global leader in customer journey management.
Together, we’re bringing world-class solutions to Australia and New Zealand to transform how organisations engage with customers.
Say Goodbye to Long Waits and Hello to Seamless Service
Qmatic is a global leader in queue management and customer journey solutions.
With a cloud-based SaaS platform, it integrates seamlessly with your existing systems, helping you deliver exceptional customer experiences by optimising every touchpoint. We eliminate frustration, reduce wait times, and provide real-time visibility into customer interactions. From seamless queue management to optimised appointment scheduling, our solutions empower businesses, councils, and public services to enhance efficiency and customer satisfaction.
Creating smarter customer experiences
Virtual & On-Site Queue Management
Appointment Scheduling
Real-Time Customer Insights
Omnichannel Engagement
Smart Staff Allocation
Transforming Customer Experiences Across Industries
No two industries are the same, but they all share a common goal—providing fast, efficient, and satisfying customer experiences. From bustling retail stores to high-demand and inefficient appointment scheduling in healthcare facilities to long queues in public offices, each industry face unique customer service challenges. But one thing is for sure – seamless service is essential.
Qmatic’s intelligent customer journey solutions, powered by TechConnect, help businesses and public services across Australia and New Zealand eliminate inefficiencies, improve engagement, and deliver exceptional experiences.
Contact us to learn more about Qmatic.
Please fill up the form below and we’ll get in touch with you shortly.
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